HOW IT WORKS

Your Steps to Aged Care​.

Our free service streamlines the complicated admissions process.
We’ll help you find and access the best-suited home from our network of partner providers across Melbourne.

1

CALL US ON 1300 442 383

Our team of qualified social workers, nurses and other health professionals are here to help you. 

2

MEET US (IF YOU WANT!)

We want to understand your story and your needs when it comes to aged care. We can come to you, you can come to us, or if you’d prefer to just chat over the phone, that’s fine too!

3

TOUR SOME HOMES

We’ll set you up on tours to visit the aged care homes from our partner provider network that best suit your care needs, budget and lifestyle priorities.

4

CHOOSE YOUR HOME

Now that you’ve seen some homes, time to pick one! We can support you to make a decision if you’re not quite sure which way to go.

5

LEAVE THE LEGWORK & NEGOTIATION TO US

We’ll negotiate on your behalf to make sure you get the best deal possible at your chosen home. We’ll also provide support with all the that tricky paperwork!

6

MOVE IN!

We’ll make sure you’re all set for moving day, including liaising with the hospital if that’s where you’re currently located to organise patient transport.

CALL NOW for an obligation-free chat with an aged care expert.