When the time came to find an aged care home for my parents I had no idea where to start and the process seemed very complicated. Care Guidance was amazing – from researching suitable homes, visiting them and giving me a short list to visit and negotiating the tricky Centrelink process. All of this was so helpful to us and made the whole thing so much easier. Our parents are now in a home which is very suitable for them and they are very happy there.

• Sandy, Wantirna