AGED CARE CONCIERGE SERVICE

Personalised one on one service. Helping Victorian families find the right aged care for them.

Testimonials

We match and connect you with the best-suited aged care homes from our extensive network of partners.
Our service is so much more than just a list of homes in your area.
Our experts will guide you through the whole process of accessing aged care, and it won’t cost you a cent.

1

CALL US ON
1300 442 383

Our team of qualified social workers, nurses and other health professionals are here to help you.

Click here to submit an Enquiry Form

2

MEET US (IF YOU WANT!)

We want to understand your story and your needs when it comes to aged care. We can come to you, you can come to us, or if you’d prefer to just chat over the phone, that’s fine too!

3

TOUR THE HOMES WE RESEARCH AND QUALIFY FOR YOU

We’ll organise the tours for your Loved one(s) on your behalf from our partner provider network that best suits your care needs, budget and lifestyle priorities.

4

CHOOSE YOUR HOME

Now that you’ve seen some homes, time to pick one! We can support you to make a decision if you’re not quite sure which way to go.

5

LEAVE THE LEGWORK & NEGOTIATION TO US

We’ll negotiate on your behalf to make sure you get the best deal possible at your chosen home. We’ll also provide support with all the that tricky paperwork!

6

MOVE IN!

We’ll make sure you’re all set for moving day, including liaising with the hospital if that’s where you’re currently located to organise patient transport.

I was struggling to find an aged care home for mum, which was made more difficult by the level of care she requires. Erin from Care Guidance was fantastic. She listened to what we needed, and in no time had three options lined up along with visits scheduled for each. One of these was perfect for mum, and in just eight days from the initial contact mum was in aged care.

Ben, Melbourne

Our Network of Partner Aged Care Providers

We’re proud to partner with an extensive and diverse range of aged care providers. Our partners operate thousands of aged care beds in hundreds of facilities, offering diverse care to meet a variety of clinical needs, budgets and lifestyle priorities.

Our service is free to you because our partner aged care providers fund the cost of our service if you choose to move into their home. The aged care homes on your personalised aged care shortlist will be operated by our partner providers, and will match the care needs, budget and preferences you outline to us.