Wellbeing Support
in Care
Moving into Aged Care, or adjusting to life with home care support, can be one of the most difficult transitions a person faces. Care Guidance places Wellbeing Specialists alongside individuals to provide the emotional, social and practical support that makes a real difference.
delivered each year
Situations We Help With
You do not need a diagnosis or a formal referral to get in touch. If any of these feel close to home, the Wellbeing Program may be exactly what your family needs.
He has become increasingly withdrawn, less engaged, less connected and harder to reach. Isolation in Aged Care is more common than most people realise, and it has real consequences for health and wellbeing.
Adjusting to aged care, or to a significant change in health, can be quietly devastating. When someone is struggling to adapt, specialist support makes a real difference.
Trauma does not disappear with age. For many older Australians, past experiences resurface during periods of change, loss or vulnerability, and they deserve to be taken seriously.
Complex care needs, whether physical, cognitive or emotional, require more than clinical management. Our social workers work alongside care teams to address the full picture.
A new diagnosis changes everything. Families often feel underprepared and unsupported at exactly the moment they need help most.
Care decisions can surface deep family tensions, especially around finances, legal matters, or end-of-life planning. Our social workers help families find clarity and move forward together.
Caring for a loved one through aged care can take a quiet toll on a family. A Wellbeing Specialist can also walk beside you and your family through this time, available privately as a fee for service. Get in touch to find out more →
Support Across Every Dimension of Wellbeing
The Wellbeing Program addresses the full range of challenges that arise in Aged Care, not just clinical needs but the emotional, social, legal and practical realities of the journey.
Moving into aged care or adjusting to home care is a major life change. Our social workers provide proactive support from day one, helping individuals and families navigate the transition, reduce isolation, and feel genuinely settled in their new environment.
Loneliness, grief, anxiety, depression and trauma are common and commonly under-treated in aged care settings. Our social workers provide therapeutic counselling, dementia support and bereavement care, addressing what clinical staff often do not have time to reach.
Complex care needs do not exist in isolation. Our social workers work alongside facility staff, allied health and families, coordinating support, facilitating communication and ensuring each individual's psychosocial needs are understood and acted on across the whole care team.
From Power of Attorney, State Trustees and financial matters to VCAT/TASCAT applications, advance care planning and voluntary assisted dying, our social workers help individuals and families navigate the financial, legal and administrative dimensions of aged care with clarity and compassion at every step.
Reach out and a Care Guidance team member will walk you through what the Wellbeing Program looks like in practice.
Moving into aged care or adjusting to home care is a major life change. Our social workers provide proactive support from day one, helping individuals and families navigate the transition, reduce isolation, and feel genuinely settled in their new environment. We also support you, the family, through the difficult time of finding the right care for your loved one.
Loneliness, grief, anxiety, depression and trauma are common and commonly under-treated in aged care settings. Our social workers provide therapeutic counselling, dementia support and bereavement care, addressing what clinical staff often do not have time to reach.
Complex care needs do not exist in isolation. Our social workers work alongside facility staff, allied health and families, coordinating support, facilitating communication and ensuring each individual's psychosocial needs are understood and acted on across the whole care team.
From Power of Attorney, State Trustees and financial matters to VCAT/TASCAT applications, advance care planning and voluntary assisted dying, our social workers help individuals and families navigate the financial, legal and administrative dimensions of aged care with clarity and compassion at every step.
Care Guidance Wellbeing Specialists
Every Care Guidance Wellbeing specialist is specifically trained and experienced in the complex needs that arise in Aged Care settings.
Accessing the Wellbeing Program
The Wellbeing Program can be accessed in several ways, whether your loved one is living at home with care support or in a residential aged care setting.
If your loved one has a Support at Home Package, the Wellbeing Program can be funded as an allied health service within that package. Your care manager or Care Guidance can help explore this option.
The Wellbeing Program is embedded directly into residential Aged Care facilities through a partnership with the provider. If your loved one's home does not yet offer the program, Care Guidance can help facilitate a conversation with the provider, or you can contact us directly.
If your loved one is not in an Aged Care home and does not have a Support at Home Package, Care Guidance can explore how the Wellbeing Program could be funded privately. Get in touch and we'll talk through the options with you.
Call, email, or fill in the form, whichever feels easiest. No paperwork needed at this stage.
Call, email, or fill in the form. No paperwork needed yet.
We take the time to understand your loved one's care environment and needs, so we can identify the right funding pathway and, in most cases, arrange the program at no cost to your family.
We learn about their needs and find the right funding pathway, often at no cost to your family.
A Care Guidance social worker meets your loved one in person to get to know them, understand their needs and begin building the support that is right for them.
A social worker meets your loved one in person and begins the right support for them.
In Their Own Words
These are real words from real people supported through the Care Guidance Wellbeing Program.