We've had the pleasure of working with teams across the sector to support clients and their families, and we wanted to introduce ourselves properly, so you know exactly how Care Guidance can help.
Here is a quick look at the two services you can lean on.
The Concierge Service
When a client needs to move beyond home care, we guide the whole placement from first call to settled in. We handle the paperwork, financial and medical assessments, then hand back a personalised, matched shortlist of providers.
We help with:
- Emergency Respite — urgent, short-term care.
- Residential Aged Care — permanent placement, with supported transition.
Free to families and fully independent. Learn more about the Concierge Service →
The Wellbeing Program
Our AASW-accredited Wellbeing Specialists support clients and their families through the emotional and social side of ageing, the needs that practical care alone cannot meet. Some of the things we help with are:
- Isolation, grief, anxiety & low mood, and adjusting to changes in health.
- Cognitive decline & dementia, including behavioural change and family distress.
- Family conflict & carer burnout, and concerns about elder abuse.
- Legal & financial matters — Power of Attorney, advance care planning, VCAT/TASCAT.
Funded as Social Work under Allied Health in the client's package. Learn more about the Wellbeing Program →
If someone on your caseload comes to mind, or you'd simply like to know more, call 1300 442 383 or submit a referral on our website.
For 10+ years we've helped Australian families find the right care, working alongside 100+ partner organisations nationally. Let us know how we can help.
Refer a client, or get in touch
We make referring fast and simple, and we take it from there.